Return Policy

Effective Date: December 22, 2025

We want you to be satisfied with your purchase. Below is our policy on product returns.

1. Eligibility for Returns

We accept returns only under the following conditions:

• You received a damaged, leaking, or infested packet.
• You received a different product than what you ordered.
• The product has expired at the time of delivery.

Condition: To be eligible for a return, you must notify us within 48 hours of receiving the item. The item must be unused (cooking not attempted) and in the original packaging.

2. Non-Returnable Items

Perishable goods such as food items (Rice) cannot be returned unless they are defective or damaged as per the conditions above.

3. How to Initiate a Return

1. Email us at slntraders661@gmail.com or WhatsApp us at +91-6301750661 with your Order ID.
2. Attach clear photos of the damaged or wrong product.
3. Our team will verify the details and coordinate a pickup or replacement.

4. Return Shipping

If the return is caused by our error (wrong/damaged item), we will cover the return shipping costs. If you are returning for other reasons allowed by mutual agreement, you may be responsible for shipping costs.

5. Contact Us

For any return-related queries, please reach out to us:

Email: slntraders661@gmail.com
Phone: +91-6301750661